Patient-centered Information Gathering

4 modules

Course Length
75 mins

Astute Doctor





As a physician, your ability to ask the right questions at the right time is crucial to understanding the patient perspective, to work towards a solution that delivers the best patient outcome. By using a patient-centered approach to gather critical information, you will achieve earlier and more accurate diagnoses, increase patient satisfaction and encourage treatment adherence.


Quickly uncover deep insights into the nature of patient symptoms with this interactive 1.25-hour online CME course for strategically minded physicians who want to make the most of every patient encounter.


This engaging and interactive online CME course will help you facilitate patient-centered encounters using practical skills and techniques. In this course, you will explore how to...

  • Uncover deep insights into symptom nature and severity

  • Make earlier and more accurate diagnoses

  • Increase patient understanding

  • Achieve adherence to treatment strategies

  • Reduce anxiety for patients and their families

  • Improve patient satisfaction


We know that busy physicians expect learning opportunities to be efficient and effective. 'Patient-Centered Information Gathering' is organized into four bite-sized chapters delivered in a flexible learning format.

  • Chapter 1: Gathering the right patient information
  • Chapter 2: Questions that make a difference
  • Chapter 3: Techniques for maximizing patient elaboration
  • Chapter 4: Confirming a shared understanding


How it works


  1. GET STARTED with the pre-course self evaluation. This reflection activity will help you identify your strengths, and highlight patient scenarios you find challenging. Use this information to track for specific solutions as you work your way through the course.
  2. NEXT, complete the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points. 
  3. PASS the posttest that covers the techniques you learned in the course. You will need to achieve a 70% pass mark for the course to be complete.
  4. COMPLETE and submit the post-course evaluation form. You can then download and print your CME certificate.

Thank you for choosing Astute Doctor. We hope you enjoy your learning experience and we congratulate you for taking time out of your busy schedule to build skills that increase your impact with patients.


    By the end of this course you will be able to:

  • Apply the core aspects of patient-centered information gathering
  • Deliver the right questions at the right time to uncover the information that will most impact treatment outcomes
  • Demonstrate a range of proven techniques to elicit the patient information that is most crucial for optimal patient outcomes
  • Utilize confirmation skills to clearly define the progress of the encounter and to bring physician and patient expectations into agreement.


By completing/passing this course, you will attain the certificate CME Certificate of Completion

CME Information COMMUNICATE 2023-24
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Pre-course Evaluation: Patient-centered Information Gathering
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Patient-centered Information Gathering
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CME Evaluation
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