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Astute Doctor Education Online Physician Communication CME Courses This web-based CME-accredited online provider-patient communication education platform provides engaging course content designed to help physicians and surgeons of every specialty use patient-centered, empathic interpersonal techniques to communicate more effectively and maximize time spent with each patient. Delivered in 15-minute interactive segments, the Astute Doctor Education series addresses the most common challenges facing providers. Included are easy-to-use, practical strategies to build strong patient relationships, handle challenging patients, manage cross-cultural communication, and other themes central to the doctor-patient interaction. Even top-scoring physicians find value in viewing the effective, patient-pleasing techniques demonstrated in the courses.  Read More

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Astute Doctor Education Online Physician Communication CME Courses This web-based CME-accredited online provider-patient communication education platform provides engaging course content designed to help physicians and surgeons of every specialty use patient-centered, empathic interpersonal techniques to communicate more effectively and maximize time spent with each patient. Delivered in 15-minute interactive segments, the Astute Doctor Education series addresses the most common challenges facing providers. Included are easy-to-use, practical strategies to build strong patient relationships, handle challenging patients, manage cross-cultural communication, and other themes central to the doctor-patient interaction. Even top-scoring physicians find value in viewing the effective, patient-pleasing techniques demonstrated in the courses.  Included in this bundle are Astute Doctor webinar series packed with ideas to help you conduct efficient patient encounters that save time without sacrificing the quality of care. This acclaimed series of 10 webinars provides practical advice that will improve physician efficiency and productivity during the patient encounter, enabling more to be achieved in the time available and resulting in a good patient experience. Read More

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The Astute Doctor webinar series is packed with ideas to help you conduct efficient patient encounters that save time without sacrificing the quality of care. This series of 15-minute webinars is designed for the busy physician. If you want a more productive work day with more effective patient encounters, the Astute Doctor Webinar Series can provide you the strategies you need. Get information quickly without rushing the patient Use powerful phrases that show empathy and caring Handle disgruntled patients without losing your cool Motivate patients to go along with the treatment plan Generate patient loyalty and word-of-mouth referrals Presented by renowned physician-patient interaction expert Andrew Golden M.D.  Having led the physician improvement initiative at Kaiser Permanante for over 15 years, Dr Golden is one of the most highly respected and well credentialed experts in this area. This is your opportunity to learn from one of the best! Key strategies to make patient encounters more efficient  This acclaimed series of 10 webinars provides practical advice that will improve physician efficiency and productivity during the patient encounter, enabling more to be achieved in the time available and resulting in a good patient experience. Read More

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  Building Strong Patient Relationships   Build strong rapport with patients quickly, gain your patient’s respect, and improve   patient experience.   This interactive online course shows how to  facilitate an open, productive dialogue   and achieve breakthroughs in patient understanding and acceptance.   To get started, complete the pre-course self evaluation. This reflection activity will help you identify where your strengths lie, and highlight scenarios you find challenging so that you can track for solutions as you work your way through the course. Next, complete all the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points. The final chapter is a posttest covering all the techniques you have learned. You will need to achieve a 70% pass mark for the course to be complete. Finally, complete and submit the CME evaluation form. You will then be able to print your CME certificate. We hope you enjoy your Astute Doctor Education experience, and are amazed at the significant positive difference these simple techniques can make to your patient encounters. Read More

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Cross Cultural Communication This interactive online course shows how to avoid communication traps and cultural gaffes, build strong patient partnerships despite cultural differences, and manage language barriers. Develop cultural competence, bridge cultural gaps, understand common culture-specific medical practices, and improve patient experience. Read More

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Eliciting Patient Concerns Encourage early disclosure of patient concerns, optimize encounter time management, and improve patient experience. This interactive online course shows how to prioritize patient concerns, build patient trust, identify opportunities for empathy, and respond to patient feelings using empathy.   To get started, complete the pre-course self evaluation. This reflection activity will help you identify where your strengths lie, and highlight scenarios you find challenging so that you can track for solutions as you work your way through the course. Next, complete all the course chapters. Each chapter includes interactive elements as well as questions, to make sure you understand all the important points. The final chapter is a posttest covering all the techniques you have learned. You will need to achieve a 70% pass mark for the course to be complete. Finally, complete and submit the CME evaluation form. You will then be able to print your CME certificate. We hope you enjoy your Astute Doctor Education experience, and are amazed at the significant positive difference these simple techniques can make to your patient encounters. Read More

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